Privacy Policy

The Privacy Policy is part of the General Conditions that govern this Website.

Who is responsible for processing your data?

  • RED FOX ENGINEERING SL
  • Tax ID: B76349158
  • C. Blasco Ibáñez, 4
  • Las Palmas de Gran Canaria (35006)
  • Phone: 928090699
  • Email: gestion@tcatik.com

You can use any method to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and access your account or profile, you will be informed of the modifications.

If you are part of one of the following groups, consult the drop-down information:

1. WEB OR ELECTRONIC MAIL CONTACTS

What data do we collect through the Web?

We can process your IP, what operating system or browser you use, and even the length of your visit, anonymously.

If you provide us with data in the contact form, you will be identified to be able to contact you if necessary.

What are we going to use your personal data for?

  • Answer your queries, requests, or requests.
  • Manage the requested service, answer your request, or process your request.
  • Information by electronic means, which relate to your request.
  • Commercial or event information by electronic means, provided there is express authorization.
  • Perform analysis and improvements on the Web, about our products and services. Improve our commercial strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill in a form and make a "click" on the submit button, the realization of the same will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.

All of our forms have the symbol * in mandatory data. If you do not provide those fields, or do not check the privacy policy acceptance checkbox, the sending of information will not be allowed. It usually has the following formula: "□ I have read and accept the Privacy Policy."

2. CLIENTS

What are we going to use your personal data for?

  • Make the budget and monitor it through communications between both parties.
  • Information by electronic means, which relate to your request.
  • Commercial or event information by electronic means, provided there is express authorization.
  • Manage administrative, communication, and logistics services performed by the Responsible.
  • Billing and relevant tax return.
  • Perform the transactions that correspond.
  • Control and recovery actions.

3. SUPPLIERS

What are we going to use your personal data for?

  • Information by electronic means, which relate to your request.
  • Commercial or event information by electronic means, provided there is express authorization.
  • Manage administrative, communication, and logistics services performed by the Responsible.
  • Billing.
  • Carry out the relevant transactions.
  • Billing and relevant tax returns.
  • Control and recovery actions.

What is the legitimacy for the processing of your data?

The legal basis is the acceptance of a contractual relationship, or in the absence thereof your consent to contact us or offer us your products by any means.

4. SOCIAL NETWORK CONTACTS

What are we going to use your personal data for?

  • Answer your queries, requests, or requests.
  • Manage the requested service, answer your request, or process your request.
  • Relate with you and create a community of followers.

What is the legitimacy for the processing of your data?

The acceptance of a contractual relationship in the corresponding social network environment, and in accordance with its Privacy policies:

How long are we going to keep your personal data?

We can only consult or unsubscribe your data in a restricted way to having a specific profile. We will process them as long as you allow us to follow, being friends, or give a "like", "follow", or similar buttons.

Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user on the social network itself.

5. JOB APPLICANTS

What are we going to use your personal data for?

  • Organization of selection processes for the hiring of employees.
  • Make an appointment for job interviews and assess your candidacy.
  • If you have given us your consent, we can convey it to collaborating or related companies, with the sole aim of helping you find a job.

How long will we keep your personal data?

We will also inform you that after a year from receiving your curriculum vitae, we will proceed to its safe destruction.

What is the legitimacy for the processing of your data?

The legal basis is your unequivocal consent, given to us when you send us your CV

Do we include personal data of third parties?

No, as a general rule we only process data provided by the holders. If you provide us with data from third parties, you must first inform and request their consent to these people, or otherwise exempt us from any responsibility for the breach of this requirement.

And data of minors?

We do not process data from minors under 14 years old without the consent of the father, mother or legal guardian. Therefore, please refrain from providing them if you do not have this age or, in your case, from providing data from third parties that do not have the said age. RED FOX ENGINEERING SL Tax ID B76349158 exempts itself from any responsibility for the breach of this provision.

Will we make communications through electronic means?

These will only be made to manage your request, if it is one of the contact means you have provided us.

If we make commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest easy, we have adopted an optimal level of protection for the Personal Data that we handle, and we have installed all means and technical measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data.

To whom will your data be communicated?

Your data will not be transferred to third parties, except legal obligation. Specifically, it will be communicated to the State Agency of Tax Administration and to banks and financial entities for collection for the service provided or product purchased, as well as for those responsible for the necessary processing for the execution of the agreement.

In case of purchase or payment, if you choose an application, web, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.

When we order it, the web and IT development company will have access to our website or hosting.

Any international transfer of data when using American applications, will be adherent to the Privacy Shield agreement which guarantees that American software companies comply with European data protection policies in terms of privacy.

What Rights do you have?

  • To know if we are processing your data or not.
  • To access your personal data.
  • To request the correction of your data if they are inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the granted consent.
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
  • To transport your data, which will be provided in a structured format, commonly used or mechanically read. If you prefer, we can send it to the new Manager you designate. It is only valid in certain circumstances.
  • To file a claim with the Spanish Data Protection Agency or competent control authority, if you think we haven't treated you correctly.
  • To withdraw consent for any processing for which you have consented, at any time.

If you modify any data, we appreciate that you inform us to keep them updated.

Do you want a form to exercise your Rights?

We have forms for the exercise of your rights, ask them via email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.

These forms must be electronically signed or be accompanied by a photocopy of your ID. If you represent someone, you must attach a copy of their ID, or it must be signed with their electronic signature.

The forms can be presented in person, sent by letter or by mail to the Responsible"s address at the beginning of this text.

How long do we take to reply to the Exercise of Rights?

It depends on the right, but at most a month from your request, and two months if the topic is very complex. We will notify you if we need more time.

Do we treat cookies?

If we use cookies other than necessary, you can consult the cookie policy on the corresponding link from the start of our website.

How long are we going to keep your personal data?

Personal data will be maintained while you are still linked with us. Once dissociated, the personal data processed in each purpose will be kept for the legally provided periods, including the period in which a judge or court may request them according to the statute of limitations for legal actions.

The data processed will be maintained as long as the legal deadlines mentioned above do not expire, if there is a legal maintenance obligation, or if there is no legal deadline, until the interested party requests their cancellation or revocation of consent.

We will keep all information and communications related to your purchase or the provision of our service, as long as the guarantees of the products or services last, to deal with possible claims.

This website uses its own and third-party cookies. If you continue accessing our page, we understand that you give us your express consent for its use.